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          公告:
          保定欣美保潔有限公司是專業從事城市道路清潔,保潔托管,綠化托管,大型油煙管道清洗,廚房設備清洗,普通機械設備清洗,石材翻新,結晶處理,中央空調風道系統清洗,中央空調水系清洗,外墻清洗,玻璃幕清洗,彩鋼板廠房清洗,地毯清洗,沙發清洗,化工清洗,地板打蠟,瓷磚劃痕修復,工程交工保潔,室內外粉刷,害蟲消殺,空氣治理,清潔設備銷售,保潔工具銷售,家政服務及各種高空作業的公司。
          全國服務熱線:18631219697

          聯系我們

          公司名稱:保定欣美保潔有限公司

          手機:18631219697

          聯系人:李浩

          地址:保定市復興路韓莊新村50號

          新聞動態
          保潔日常管理工作應注意的一些問題
          禮儀禮貌與儀容儀表 Manners and manners 筆者曾有一個下屬是位參加工作不久的女大學生,在上衛生間時被一名保潔人員說其不沖廁所。她在半年之后提起此事時還非常激動地說“我是這么沒有素質的人嗎”,感覺被一個保潔人員說自己沒有素質是今生的“奇恥大辱”。試想,如果是一個經良好禮儀培訓的保潔人員當發現有人不沖廁所時,就會默默地用自己努力的工作來感動服務對象,而不是埋怨服務對象的行為。不注意服務中的禮貌用語會給顧客留下壞的印象。 One of my subordinates was a college student who was a young woman who was in the bathroom and was told by a cleaning person that she didn't flush the toilet. She is still very excited after half a year by bringing the matter to say "I am the man who is so no quality", the feeling is a maintenance staff say that they have no quality is life "disgrace". Just think, if it is a good etiquette training in the maintenance staff when find someone don't flush the toilet, will silently moved the service object with his hard work, rather than complain about the behavior of the service object. Not paying attention to the polite language in the service will leave a bad impression on the customer. “禮儀禮貌”、“儀容儀表”實際上反映了一個企業的管理水平。管理工作中,應避免保潔人員帶著不愉快的情緒來上班,或對主管人員有抵觸情緒。 "Polite manners" and "grooming instruments" actually reflect the level of management of a business. In management, the cleaning staff should be prevented from bringing unpleasant emotions to work, or against the supervisor. 統一服裝、統一形象,也是良好的儀容儀表的基本要求。員工不能因為服裝不那么合適或不太喜歡,或怕見到熟人等各種原因而對穿工作服或其他規范要求產生抵觸心理,而出現不穿或穿著不整齊的現象。 Uniform dress, unified image, also is good appearance appearance instrument basic requirement. Employees cannot because less appropriate dress or don't like, or various reasons such as afraid of see acquaintances produce resistance to wear work clothes or other specification requirements, and don't wear or irregular phenomenon. 顧客需求與工作標準 Customer requirements and working standards 清晰物業使用人的需求,了解顧客的關注點,據此作出詳細的服務方案,制訂工作的重點、詳細的工作標準和檢查標準,列出關鍵點和質量控制點、工作記錄要求。對已制訂的工作標準和規程等進行實施情況檢查,并時常評估其適宜性。 Clear property user demand, understand customer's focus, make a detailed service plan accordingly, to make the focus of the work, detailed work and inspection standards, list the key points and quality control points, work record. Conduct inspection of the work standards and procedures that have been established, and assess its suitability at times.

          聯系方式

          1. 公司名稱:保定欣美保潔有限公司
          2. 手機:18631219697
          3. 聯系人:李浩
          4. 地址:保定市復興路韓莊新村50號

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